Promotica welcomes Kiki Lab

Kiki Lab – Ebeltoft Italy, a company with consolidated experience in consultancy, research, training and services for the retail world, joins the Promotica family to make the range of tailor-made services we offer more complete.

Kiki Lab – Ebeltoft Italy is a company specialized in 360° retail that offers services to retailers, real estate and brand industries of various sectors, positions and sizes.

It is the only Italian member of the worldwide consortium Ebeltoft Group, which today groups 18 companies, present on 5 continents, thanks to which it constantly feeds its international Retail Observa® observatory with trends, data, cases and keys to success.

It operates with consultancy activities, from ‘pit-stops’ (fast consultancy methodology for the improvement of retail areas and performance), to co-design paths, format improvement projects and the development of new retail concepts; research activities, quantitative, qualitative, mystery lab (methodology that integrates mystery shopping with training paths to facilitate improvement plans); training activities, coaching paths, e-learning; up to services such as retail tours in Italy and abroad, workshops, webinars and speeches at seminars and conventions.

Fabrizio Valente, founder and director of Kiki Lab, has been involved in retail for over 30 years as a researcher and consultant for Italian and foreign companies. He is a frequent speaker on topics related to retail, innovation, change, team motivation at conferences and conventions in Italy and abroad. He is chairman of the jury that assigns the Innova Retail award and member of the juries that award the World Retail Congress and Confcommercio awards.

Please read the press release: Promotica – CS Acquisizione Kiki Lab  

To learn more about Kiki Lab:

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